Privacy Policy

1. Information We Collect

We may collect information you knowingly provide when you:

• • Fill out forms on the Website.
• • Subscribe to newsletters.
• • Contact us directly.
• • Create an account or sign in.
• • Start or complete a purchase for a Lil Robots product or service.

This may include:

• • Name, email address, phone number, company, and message details.
• • Account identifiers and authentication-related information.
• • Billing contact details, purchase details, license or subscription status, and payment-related metadata. Full payment card details are processed by our payment provider and are not stored by us.
• • Other information you choose to provide.

We may also automatically collect technical and usage information such as IP address, browser type and version, operating system, language preferences, referring pages, pages visited, access dates and times, and usage statistics.

2. How We Use Information

We may use collected information to:

• • Respond to inquiries and support requests.
• • Provide, maintain, and improve the Website and related services.
• • Process purchases, manage accounts, and provide license-related services.
• • Send newsletters or marketing communications when you have opted in.
• • Understand website usage, troubleshoot issues, and protect against abuse.
• • Comply with legal, tax, accounting, or security obligations.

Legal basis for GDPR users: Our legal basis may include consent, performance of a contract, legitimate business interests, and compliance with legal obligations, depending on the specific processing activity.

3. Cookies and Analytics

We and our service providers may use cookies, pixels, scripts, or similar technologies to operate the Website, understand visitor behavior, measure traffic, and improve our services. You can control or disable cookies through your browser settings.

We use Google Tag Manager to manage website tags and load Google Analytics, which measures access to and traffic on the Website. Google operates independently and has its own privacy policies. Google may use information collected through these services to evaluate activity on our Website and provide reports or related services.

We use those tools for measurement and site improvement. We do not use them for advertising retargeting, lookalike audiences, or cross-site behavioral advertising.

For visitors we identify as being in the UK, EEA, or Switzerland, non-essential analytics tags are not loaded unless you allow analytics cookies. Your analytics preference is saved in a first-party cookie so we can remember your choice. You can update that preference here:

4. How We Share Information

We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising or process it for targeted advertising as those terms are used in U.S. state privacy laws. We may share limited information only in the following circumstances:

• • Service providers: Providers that help with hosting, analytics, tag management, email, authentication, payment processing, support, security, or other business operations.
• • Legal requirements: When required by law, regulation, legal process, or governmental request.
• • Business transfers: If we are involved in a merger, acquisition, financing, reorganization, or asset sale.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, provide services, resolve disputes, maintain business records, and comply with legal, tax, accounting, or security obligations.

6. Security

We use reasonable technical and organizational measures to safeguard your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• • Access, update, correct, or delete your data.
• • Object to or restrict certain processing.
• • Request data portability.
• • Withdraw consent where processing is based on consent.
• • Lodge a complaint with a local data protection authority.

To exercise these rights, contact us at privacy@lilrobots.com.

U.S. state privacy rights

Where applicable, U.S. state privacy laws give residents additional rights. Those rights can include the right to know, access, correct, delete, or obtain a copy of personal information, and the right to opt out of the sale of personal information, sharing for cross-context behavioral advertising, or targeted advertising. Lil Robots does not sell personal information or share it for cross-context behavioral advertising or targeted advertising. We will update this Policy and provide any required opt-out controls before making a material change to those practices.

8. Newsletters

You may voluntarily subscribe to our newsletters at any time. You can unsubscribe by following the instructions in those emails or by contacting us at privacy@lilrobots.com.

9. SEO Crawler App

This Website policy does not describe every app-specific data practice for Lil Robots SEO Crawler. For details about crawl data, product analytics, diagnostics, license management, and app privacy controls, please read the SEO Crawler App Privacy Policy.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you via the Website, by email, or other reasonable means. The "Last updated" date at the top of this page reflects when this Policy was last revised.

11. Contact Us

If you have questions about this Policy or our data practices, please contact us:

• Email: privacy@lilrobots.com
• Company: Lil Robots LLC
• Address: 4022 East Greenway Road, Suite 11 #432, Phoenix, AZ 85032